Resolving 21st Century Disputes: Best Practices for a Fast-Paced World
| Author | : | |
| Rating | : | 4.96 (905 Votes) |
| Asin | : | 1935212745 |
| Format Type | : | paperback |
| Number of Pages | : | 176 Pages |
| Publish Date | : | 2013-03-30 |
| Language | : | English |
DESCRIPTION:
"Loved it!" according to Alan. Mr. Drucker provides us with an analytical methodology to think through and present our negotiations: whether they be professional or personal. Clear steps for clear thinking and clear actions. Marilyn M. Pink Ph.D.. Superb and succinct book on solving disputes Brian G. Shellum This is really a superb book on solving disputes--not just in the workplace but in all circumstances. I found it very useful in examining both office situations and social conflicts. I used some of the techniques to scrutinize an ongoing clash I was having with my teenage son! The book is very concise, to the point, and includes illustrations. Great addition to your office library.. "An Important Tool to Sharpen Conflict Resolution Skills" according to Melissa Jones. I highly recommend this book to anyone who has ever experienced conflict. You don't have to be a lawyer or professional mediator to become highly skilled at resolving personal or professional conflicts, and this readable book by Geoff Drucker condenses the scholarly research into a jargon-free nutshell. I just finished reading this book, and I am completely blown away by how much I've learned. The best practices described apply equally well to the everyday conflict or dispute experienced with a romantic partner, fa
The complex, diverse, and dynamic society we live in presents challenges that the mental tools we inherited from our ancestors are ill prepared to handle.You can learn how to overcome these challenges. Why do people dig in their heels and adamantly refuse to admit they’re wrong, even when the evidence is clearly against them?Why do people devote far more resources to fighting a battle than they can possibly recover, even if they win?How can both parties to a dispute be so certain of winning?Why do people resist changes that will make them better off?Who do people act contrary to their own beliefs? Why do people often find it so hard to figure out what they want? The answer to all these questions is that our minds are out of date. They evolved to resolve disputes among inhabitants of simple, stable, and homogeneous communities. Step one is learning to recognize when your mind is steering you in the wrong direction. Step two is learning how to get yourself back on track--and help others