Key Performance Indicators (KPI): The 75 measures every manager needs to know (Financial Times Series)
| Author | : | |
| Rating | : | 4.23 (837 Votes) |
| Asin | : | 0273750119 |
| Format Type | : | paperback |
| Number of Pages | : | 376 Pages |
| Publish Date | : | 2013-09-20 |
| Language | : | English |
DESCRIPTION:
. Extremely clear, concise, and most importantly immensely practical.” Dean R. It will help you focus on the metrics that really matter” Gerry Pimm, Strategy, Planning & Performance Manager, Citizens Advice “Bernard Marr’s book is an incredibly valuable resource for any manager. “Marr delivers a must-read book for anyone in business. Spitzer PhD, author of Transforming Performance Measurement
He is acknowledged by the CEO Journal as one of today’s leading business brains. Bernard has written a number of seminal books and over 200 high profile reports and articles on managing organisational performance.. Bernard Marr is a leading global authority and best-selling author on organisational performance and b
By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance.The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business.
Kitty Tan said Worth every penny. Very useful book to survive and succeed, whether as your own boss or as an employee. A tad expensive but totally worth it.. KPI's for daily application The application of the indicators was quite practical and easy to adapt. Extremely useful by anyone in business and most consultants Bernard,You are an angel for what you did with this book! It is exactly what we needed. The book is clearly explained, magnificently formatted, and for me, 1000% useful page after page!I love the sections, from financial things every MS Fin can quote in their sleep (but not the rest of us) to customer perspectives and sales and marketing KPIs (for those with marketing and advertising nee