Measuring ROI in the Public Sector (In Action Case Study Series)
| Author | : | |
| Rating | : | 4.73 (605 Votes) |
| Asin | : | 1562863258 |
| Format Type | : | paperback |
| Number of Pages | : | 256 Pages |
| Publish Date | : | 2013-02-05 |
| Language | : | English |
DESCRIPTION:
He leads the Phillips Center in Research and publishing efforts that support the knowledge and development of assessment, measurement, and evaluation. She has helped organizations implement the return-on-investment (ROI) process, developed by Jack J. Phillips consults with clients in manufacturing, service, and government organizations in the United
He leads the Phillips Center in Research and publishing efforts that support the knowledge and development of assessment, measurement, and evaluation. Phillips conducts research on accountability issues and works with clients to build accountability systems and processes in their organizations. Phillips consults with clients in manufacturing, service, and government organizations in the United States, Canada, Sweden, England, Belgium, Germany, Italy, Holland, South Africa, Mexico, Venezuela, Malaysia, Indonesia, Hong Kong, Australia, New Zealand, and Singapore. Phillips has undergraduate degrees in electrical engineering, physics, and mathematics from Southern Polytechnic State University and Oglethorpe University, a master's degree in decision sciences from Georgia State University, and a Ph.D. She has helped organizations implement the return-on-investment
The settings for ROI applications range from small local governments to state governments, to major cities, and to national and federal programs. This book should interest anyone seeking to build accountability into various specific programs, including training, education, human resources, and community development initiatives.. Measuring ROI in the Public Sector shows how all types of public sector organizations are using ROI evaluation as a way to meet these challenges