SwitchPoints: Culture Change on the Fast Track to Business Success
| Author | : | |
| Rating | : | 4.42 (989 Votes) |
| Asin | : | 0470283831 |
| Format Type | : | paperback |
| Number of Pages | : | 288 Pages |
| Publish Date | : | 2015-03-11 |
| Language | : | English |
DESCRIPTION:
Jim Hunter said Found it slow at points and almost too much focus. Found it slow at points and almost too much focus on details that didn't seem relevant to the story but it made you think seriously about things.. Scuba Diving Instructor Trainer said Great Business Book & Fun Read As Well!. It's not just a great book for business leaders, it's also a fun read from one of the key players in CN's success story. Thanks for writing it!
Les Dakens, retired Senior Vice President of People for CN, was responsible for strategic direction of CN's Human Resources and Labour Relations in North America and worldwide. Prior to joining CN, Dakens was Vice President of Human Resources for the North American division of the H.J. Judy Johnson, PhD, a Partner with the Continuous Learning Group (CLG), applies behavioral science to help leaders create environments that dramatically improve organizational performance a
Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.. SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today
Rich with anecdotes, SwitchPoints offers lessons learned and demonstrates the powerful behavioral tools used to change the culture to drive outstanding results in any organization.The authors—two CN executives and two consultantsfrom the Continuous Learning Group (CLG)—describe their firsthand experiences of applyingbehavioral science to change CN's culture. Decisions by CN's leaders at critical switchpoints were key, as was the commitment of CN's dynamic CEO inleading the change.In SwitchPoints, the authors share how company-wide cultur