Lean Higher Education: Increasing the Value and Performance of University Processes
| Author | : | |
| Rating | : | 4.27 (953 Votes) |
| Asin | : | 1439814651 |
| Format Type | : | paperback |
| Number of Pages | : | 312 Pages |
| Publish Date | : | 2014-11-06 |
| Language | : | English |
DESCRIPTION:
He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. In an environment of diminishing resources, growing enrollment, and increasing expectations of accountability, Lean Higher Education: Increasing the Value and Performance of University Processes provides the understanding and the tools required to return education to the consumers it was designed to servethe students. By implementing the Lean practices covered in these pages your school will be better positioned to provide higher quality education, at reduced costs, with efficient processes that inst
Balzer’s five-step model can help colleges and universities better align their key processes to deliver value for all constituents."David LaHote, President of Lean Education, Lean Enterprise Institute "… a must read for all university administrators–it helps them build processes and services that truly serve students."Professor Tom Andrews, BGSU Firelands College, Former Director of Advanced Computer Technology, Eaton Corp. "Bob" Emiliani, School of Engineering and Technology, Central Connecticut State University, and President of The CLBM, LLC. (Winner of the 2002 Shingo Prize for Lean Operational Excellence) "… will benefit any instit
He has over 25 years of experience in the field of psychology and is an active member of the Society for Industrial and Organizational Psychology. His research interests include the psychology of lean systems, performance appraisal, job attitudes, and applied decision making. . For the past five years, Professor Balzer has been involved in promoting and applying lean principles and practices in higher education. Balzer, Ph.D., is a Profes
Very practical, no-nonsense guidebook William Balzer has written a very helpful manual on how to integrate Lean thinking into Higher Education Business practices. There are many good aspects I could mention, here are the best two. One, the book dispenses with the confusing and ambiguous jargon of Lean in favor of a set of principles that apply directly to the sort of processes that work in higher ed institutions (as opposed to the ones that are operative in manufacturing plants). Se. "Four Stars" according to Michel Martel. Great book