Maximizing Your Sales with Salesforce.com
| Author | : | |
| Rating | : | 4.23 (583 Votes) |
| Asin | : | 159863562X |
| Format Type | : | paperback |
| Number of Pages | : | 272 Pages |
| Publish Date | : | 2015-07-08 |
| Language | : | English |
DESCRIPTION:
This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary software. "Maximizing Your Sales with Salesforce" is that tool. Topics like creating contacts and accounts, adding opportunities, managing schedules, writing letters, sending e-mails, and more are explored in-depth. Targeted to busy sales professionals, Salesforce can be used to manage sales, accounts, contacts, correspondence, activities, and more. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Salesforce users. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of Salesforce's complex feature set. With this quick, to-the-point resource, you won't just be "up and running" in Salesforce; you'll be an expert!. With more than 1,000,000 active users, Salesforce is the most widely used online CRM application worldwide
"Dry, but good info." according to A. Drum. This is a great basic book on Salesforce. This is not a book you can really sit down and just read through to get new ideas of how to use Salesforce. The layout is by function, each section gives a brief overview of the function and then step by step instructions for how to use that function. Additionally it has a good overview of which functions come with each tier of Salesforce. Overall a good book for beginners, long time users will probably be disappointed as most of the topics covered are basic.. "Now This Is a Really Well Done Book" according to Dan Cronin. I've been working w/ CRM for many years and I feel that this is the single best book that I could just hand out to users to cut down on training time. Very very well done!!!p.s., could you write something similar for SugarCRM? Probably not but I figured I'd ask. "This book is for absolute beginners" according to Ankur Agarwal. I'm responsible for managing a team of sales professional and always looking for ideas to improve the productivity of my team as well get the best out of the tools we have invested in. We've been using [.] for over 2 years now and most of my team members have learned the application through self discovery.I came across this book and bought it because the product description claimed that - "With this quick, to-the-point resource, you won't just be "up and running" in []; you'll be an expert!" However I found the book to be for complete beginners - not just [] but beginners to computers.If you are new to computers and need step
Chapter 1: Working with Accounts Chapter 2: Creating Contacts Chapter 3: Working with Leads Chapter 4: Scheduling Activities Chapter 5: Sending E-mail Chapter 6: Managing Templates Chapter 7: Managing Opportunities Chapter 8: Tracking Products Chapter 9: Sales Forecasting Chapter 10: Managing Partners Chapter 11: Administering Campaigns Chapter 12: Using the Document Library Chapter 13: Using Salesforce Service & Support Chapter 14: Running Reports Chapter 15: Using Dashboards Chapter 16: Linking External Systems with Salesforce Chapter 17: Database Maintenance Chapter 18: Customizing Salesforce
He is a frequent speaker at CRM-related conferences and is on the Microsoft Dynamics EC Advisory Board. Edward is the President of Innovative Solutions, a Gold Certified Microsoft Dynamics CRM Partner. He is a Microsoft Certified Trainer and is certified in Microsoft Dynamics CRM and SharePoint. Stacy has been involved in the CRM industry for almost 10 years and a well known speaker on contact management subjects. Stacy is also a frequent author of articles in various newsletters for CRM publ