Salon Dialogue for Successful Results
Author | : | |
Rating | : | 4.52 (825 Votes) |
Asin | : | 1562533223 |
Format Type | : | paperback |
Number of Pages | : | 160 Pages |
Publish Date | : | 2014-12-09 |
Language | : | English |
DESCRIPTION:
The Salon Phone. Scripting a Sale. Reception. Introduction. Creating a Script. Gender Communication. . Consultations. Communication and People Types. Communication Power. The Prospective Client
Overstated Blah Blah Skabberdink I was disappointed in this book. It is a collection of artificial situations with equally stilted responses. There's nothing in it you can't come up with on your own.The book was a waste of time and money. I'd give it a zero but there isn't one.
Just some of what you will learn includes:. Geared toward increasing sales, developing customer loyalty, and pacifying difficult clients, the book is especially valuable as a tool to teach new stylists how to communicate verbally with clients. An invaluable reference that helps salon employees know what to say to clients and co-workers in every salon situation. Customized scripts that can be used to inform clients of special events or sales are included
. Lee Hoffman is a licensed cosmetologist and successful salon owner