The ABCs of Effective Feedback: A Guide for Caring Professionals
| Author | : | |
| Rating | : | 4.25 (685 Votes) |
| Asin | : | 0787910775 |
| Format Type | : | paperback |
| Number of Pages | : | 176 Pages |
| Publish Date | : | 2018-02-18 |
| Language | : | English |
DESCRIPTION:
If this phase is not fully embraced, the development process proceeds on shaky ground." --Beverly Kaye, author of Up is NOT the Only Way and Developing Workforce Talent . "The ABCs of Effective Feedback emphasizes what we already suspect is true: poorly managed feedback in the health care setting is at the heart of most personal and organizational problems." --Aspen's Advisory for Nurse Executives "An essential tool for anyone wanting to make the transition from management to leadership." --James A. Autry, author, Love and Profit and Confessions of an Accidental Businessman "A much-needed, practical guide essential to the successful conduct of one of humanity's most important activities?productive conversation." --Edgar H. Sc
Their integrated four-phase feedback model and practical behavioral tools provide the ingredients essential to plan for and learn from our daily experiences.. Schein, Sloan Fellows professor of management emeritus, MIT Sloan School of Management Managing relationships, building trust, and communicating effectively are all essential skills to improving performance and ensuring the quality of patient care. --Edgar H. With vignettes, a case study, and pithy cartoons, the authors detail two dynamic tools to help chart a course to excellence in giving and receiving championship-level feedback. This timely book offers the tools and techniques necessary to face the challenges of being a leader and resolving conflicts to produce win-win outcomes. Irwin M. Rubin and Thomas Campbell show how to eliminat
"The definitive physician's guide to effective communication." according to A Customer. This book could easily have been retitled: what I really should have learned in medical school about effective communicationbut never did. The authors present an effective framework for not only learning basic communication skills, but for understanding the more fundamental behaviors which drive our language and communications. Always balancing their message with a caring, sensitive clinical perspective, (including several "right on target" examples) their message should hit home with. Must reading for executive who wants to help others succeed A Customer The authors summarize their vast experience teaching executives how to give feedback to otherswhether they be subordinates or equals. What needs to be fed back? How to "package" that feedback? What barriers keep us from trying? Why do we all think we are good at this basic function, when most of us are miserable and uncomfortable at it? This guidebook tells us how to do it and more importantly, tell us why we must. It stimulates and challenges and ends up inspiring us. It makes it fun. Incredible resource for those committed to personal growth! Our body system is nature's most perfect creation, balanced by intricate systems of feedback and communication. Our personal lives and organizational lives are often devoid of feedback; somehow we have lost these essential skills. This book teaches us how to become Aware of our Behavior and its Consequences through an eloquent description of how healthy feedback can change us personally and corporately. As a Family Physician and teacher of Family Physicians, I am certain that the abil